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Customer Service I has it. You Don’t.

I don’t understand what has happened to customer service.

For example, when I was a kid, if you gave bad service, my parents didn’t leave a tip. Now, that’s considered terribly gauche.

Then - The reward was based upon the action taken. Now - it’s merely expected.

It’s completely common to go into a shop and have a clerk be rude, disrespectful, or have the condescending attitude of deigning to spare his or her precious time waiting on you.

Let’s get something straight. If I am giving you money? That means I am the boss. It’s as simple as that. Remember, “The customer is always right?” It’s true.

And consumers (read: ME) remember. And we don’t come back. It’s that important to me.

It’s no wonder I spend so much time shopping online instead of brick and mortar. It’s hard for the shopping cart function to treat me like crap.

The Customer Service I has it. You Don’t. by Butterviews, unless otherwise expressly stated, is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.